Argonaut Window & Door, Inc.

It was great initially, until it went wrong with the final exterior door measurements. I had gone to the Cupertino location, and Jesse Olague from the San Carlos store was there and helped out initially. When I was ready to order, I went back to the Cupertino store and worked with a different sales person that didn’t know some details. I called Jessi again and he was willing to help me with the Thermatru door order. I forwarded the quote I received from the Cupertino store to Jesse and the only minor changes were design changes - privacy glass style and divided lights. The measurements didn’t change at all. When Jesse created a new order and sent it over to approve, he said it was exactly the same door, but with the glass style I wanted, etc. The jamb size I needed was 4 5/8 and my initial original quotes were all this size. I didn’t expect anything to change in the new order Jesse sent. My final $5000+ door was 5 1/4 jamb size. Jesse had changed the size in the order and I missed seeing it. Now, I have to get to make it work with this expensive door, and try to hide the extra depth inside the house or make it work some way. They don’t come out and measure and that’s a big downfall! They are the least apologetic. For a few $100 savings, I went here. I could have been better off buying somewhere else. Careless and incompetent sales people!

It was such an enjoyable pleasure working with Argonaut. They e got enough choices in our price range to choose from. We are on a budget but couldn't get the right answers & service anywhere else. Once you're ready, the buying process is quick & efficient. Highly recommend asking for Jessie, he's a great guy that listens to what you need & answered our questions really well. Good luck!

I just ordered a window from Rick- it was a challenge due to the specific constraints of what we needed... and Rick was wonderful in being able to help us find one that works well for our needs. I am a general contractor and have worked with other window/door vendors that have been frustrating to work with- but I have returned to Argonaut because I had a positive experience and Rick has reaffirmed that for me. Thanks!