Elite Shutters & Shadings, Inc.

I think Brittany Foster with Elite Shutters/Shades, is OUTSTANDING! I was dealing with Brittany regarding an issue with very old Shades and her abilities and talents were amazing. These were Hunter Douglas shades and she was extremely knowledgeable of the product and everything associated with these shades. Most importantly, she knew how to navigate through Hunter Douglas, which resulted in me receiving entirely new shades to replace the really old ones. Her understanding of the product and understanding of how to negotiate with Hunter Douglas made this possible. Brittany deserves all the credit. Lastly, she did an excellent job of communicating with me on updates and progress of this exercise. In a world where it is difficult to find customer service Brittany is the exception and provided outstanding service, which I appreciate.

So glad that we decided to go with Elite for our shutters. Excellent customer service, from the beginning to the end. The installer, Bill such as terrific guy. After many years, we’ve decided to go back for our window coverings. Service still excellent. We are so grateful for Zuli, she is professional, and made the whole process so easy. Thank you, Zuli…

We ordered blinds and shutters with ELITE Shutters & Shades (earlier, MLI Shutters & Shades) twice over the past 6 months or so, and our experience was exemplary both times. Design consultant Janice Tracy was outstanding. She was very knowledgeable, quickly understood our needs and preferences, helped us make the right design decisions and stood with us - and for us - every step of the way. She helped us get the best possible deal, and when we decided to finance one of the orders took the initiative to work with the financier on our behalf to put together the right package for us - again, understanding our needs and constraints very quickly without us having to tell her much. Her demeanor and approach made it a sheer joy to work with her. The products got installed at the promised time. The installation team, led by Daniel, was excellent as well - they arrived on time, quietly went about their business, did a quick and professional job, and were courteous and pleasant.