Dry Kings

Having gone through 2 fire remediations and one for mold, I’ve learned to be pretty selective about contractors I hire. I called 3 other companies before connecting with Madison at Dry Kings. Her sincerity and kindness stood out. I was impressed by her patience in addressing my concerns and her thorough explanations. Those same qualities were present in speaking with Cody through the scheduling and inspection process. He further impressed me by the respect he showed for my home by bringing booties, washing his hands and wearing gloves before inspecting. The issue turned out to be a small one and something a handyman can address. Regardless, Cody kindly shared his expertise and suggestions along with his estimate. At no time did I feel upsold or pressured to give them the job. ( Rather than even asking to reschedule when the original inspector couldn’t meet me, Cody rearranged his schedule to meet me. ) From other reviews I can tell the quality of their work would be excellent. On a customer service level, I can’t praise them highly enough. They absolutely stand out. Service like this has become all too rare. Thank you guys! You made my day.

I am a repeat customer. I had a toilet leak from the tank was concerned about water damage and possible mold, etc. I called Dry Kings in the morning and the receptionist was able to coordinate a technician to come out that afternoon. Mark, the tech was on time and professional. He checked my floors, walls and my downstairs neighbor with a device and there was no water detected. He said since I cleaned up the water promptly I was lucky that it didn't turn out badly but to keep an eye out for discoloration. Dry Kings did a mitigation for me 4 years ago on a different property. There was water damage due to roof leak onto the ceiling. They also checked all the rooms of the house - fortunately it was contained to the living and dining rooms. They also recommended an asbestos abatement company due to having the ceiling opened up and drywall and sheetrock demolished. They do a thorough job to ensure customer safety. I would call Dry Kings again in the event of future water damage to a property.

Ricardo came out and thoroughly inspected our house after being referred by plumbing to Restoration. This company answered right away, scheduled right away, and had someone out immediately. He was patient and courteous. We would recommend this company to everybody. Thank you for your professionalism.