First Tier Exterior

This review is long overdue. In 2024, Robert and his team at First Tier Exterior did an amazing job with replacing our vinyl siding that was deteriorating with a fiber cement product. The amazing part stems from the fact that Robert took the time to educate us on the different options available, the implications of each option and went above and beyond to instruct his team to minimize the effects of the construction zone. We're very happy with the finished product and wholeheartedly recommend them. You'll be in great hands!

Thank you First Tier Exterior - The Team that finally solved my water intrusion nightmare as a first time home owner I want to give a huge shoutout to First Tier Exterior for stepping up when nobody else could. About 3 months ago, I noticed water leaking from a crack in the ceiling above my garage door. At first, it seemed like an isolated stucco issue, but things kept getting worse. I contacted the HOA (First Service Residential), and after a water test on Feb 28, the contractor concluded the leak was coming from holes in the railing joints. After weeks of back and forth with the HOA about whether this was their responsibility or mine (they ultimately ruled it was mine, per the CC&Rs), and even trying to reach out to the developer (KB Homes--no luck, since I'm beyond the 10-year warranty), I finally decided to take matters into my own hands and hire First Tier Exterior. And I'm so glad I did. Miguel from First Tier Exterior who was an amazing project director to work with, scoped out my work and gave me a reasonable pricing. He was very attentive to my concerns and details, and absolutely communicative. On 4/15, he got his crew to come in to begin the fix, starting with removing the stucco around the visible cracks. Right away, they discovered the root cause was not just the railing joints--it was also the wood structure forming the ledge above the garage that was allowing water in. Their attention to detail, transparency, and professionalism really impressed me. While others either misdiagnosed the issue or passed the buck, First Tier Exterior actually found the real cause and started fixing it. I feel incredibly relieved and confident the issue is finally getting resolved the right way. If you're dealing with persistent water intrusion or exterior issues and not getting anywhere with HOA or the original builder, I highly recommend reaching out to them. Knowledgeable, responsive, and honest--exactly what I needed

I have the pleasure of working with Eddie as our project manager. We had a leaky balcony that was causing mold to grow into our garage and we were looking to replace a rickety street facing door for our planned nursery. Eddie and the team diagnosed the issue quickly and gave us a detailed solution that really put our minds at ease. Throughout the entire project, Eddie and all the guys who came out to work on the house were communicative and respectful. I would go out every so often to check in with them and they would always take the time to walk me through what was already done and what else needed to be completed. Not only that, they were so friendly and accommodating to work around our schedules since we have a baby on the way. I will work with First Tier in the future again as they have shown how professional they are with logistics and planning as well as highlighting their craftsmanship with the work and repairs to our house. Thank you guys!