Redwood Empire Roofing Inc

We had to turn this fly by night company into the Better business bureau. They absolutely screwed up my attic royally from inadequate soffit ventilation that was supposed to be installed when they put on my new metal roof and ridge vents. They installed new ridge vents in my roof when they put on my new metal roof and the ridge vents were supposed to solely rely on adequate soffit ventilation which they did not install. When we finally noticed my attic plywood was saturated,wet and had mildew on it we called them and they sent a guy out to look at it and when he climbed in the attic noticed that there was old insulation pushed up against the baffling area which they didn't check at the time of installation of the roof because they said they didn't get in our attic. They told me at that point that they dont do ventilation and i should have had a contractor do that but obviously they do if they installed and cut in ridge vents/ventilation in my attic.😏 Long story short I called my insurance which flew in an engineer from Arizona to look at it which said it was due to improper soffit ventilation and the gable end vents were also supposed to be blocked so the ridge vents empire installed could solely rely on the soffit air flow which empire didn't install.The Better Business Bureau came to the same conclusion when they came and looked at it and in the end right before we were going to go to arbitration and redwood empire realized they were going to lose the case Redwood Empire Roofing settled to fix the situation which ultimately cost them as much as we paid them to install the metal roof in the first place. Avoid this company at all costs. They truly will try and make your life hell if you end up having a warranty issue with their workmanship. I should add a whole bunch of photos on here but I'll save everyone the visual embarrassment of such a shitty job done by this fly by night company.

We recently had an issue with a portion of our roof that Redwood Empire replaced a few years ago. When I called, they came out the same day and fixed it with no issues! Great service!

Hired Redwood Empire to roof my new 3000 sf barn using standing seam metal roofing. Price was quite high so expected pro service. Instead, had many issues with scheduling, install and warranty repairs. No leaks yet but gutters have pulled off the building twice due to snow loads despite our giving them accurate information prior to the bid about amounts of snow at our ranch. After the first time the gutters came down, I asked for a warranty repair and, after a battle, they came up and re-hung the gutters. Next winter, they came down again. I'm now looking at going to a different vendor because scheduling, communication and attitude have been so disappointing.