Powell Roofing, Inc.

Beware of this company. I’m not one to do this, but I feel my situation needs to be heard out. My husband and I just bought our first home. Before purchasing the home, we paid for a full roof inspection done by Powell roofing which stated the roof was in satisfactory condition but the granules of the shingles were gone. So we decided to get the roof completely redone immediately so we wouldn’t have to deal with it later down the road. We closed on our home on October 25th but gave the sellers extra days to move out. Thursday October 29th Powell roofing came out to our new home (we still hadn’t received the keys yet). Later in the day, we received multiple photos from our realtor of our covered patio completely collapsed with a Powell roofing employee on top of it. Upon further inspection of the photos, I came to the realization that the workers were not wearing proper Ppe required by OSHA. Not one single safety harness in sight. All we ever heard from the company was just the photos alone, with no explanation or no plan moving forward. Our realtor called Powell roofing to speak with the owner and got no answer. The following day, October 30th we finally received our keys. We walked into our new home with our 4 year old daughter and saw that they had not even cleaned up the collapsed portion of the roof making the conditions of the home very unsafe for our child and were forced to clean up the mess they caused ourselves. Finally, 4 days later the owner responded to our realtor stating that none of this was their fault and they would not be paying to fix any of the damages that their employees caused to our home. Just a reminder, they were the company that completed a FULL roofing inspection prior to ever stepping foot on the roof to do removal and repair, so they should have been fully aware of anything that may not have been completely safe on the roof. The workers told the previous owner that they planned to reinforce the covered patio before stepping foot on it to insure its safety, but the reinforcement was never put up. After speaking with a family member who we have our homeowners insurance through as well as other roofers, we found out that roofing companies have certain insurance for these exact situations yet Powell roofing claims they should not be liable and billed us the full amount for the roof and that is all we have heard back from them since.

had the underlayment replaced for our tile roof with Ice & Rain underlayment product. Pricing for the project was lower than competitors. And, the proreject was completed in less time than other bids. Crews were professional, friendly and hard working. We had used Brian's team for our home in Paradise, just 2 years before the Camp Fire of course all their hard work became ashes due to the fire. I'd highly recommend Brian and his team, lots of competition out there but few are at Powell's roofing capabilities.

We could not be happier. We had had a bad experience and could not afford another one. Powell’s did a great job at a reasonable price. Thank you!!!!!!!