Harry Clark Plumbing and Heating Inc

I've been using Harry Clark Plumbing on and off for over 10 years. We have a restaurant on Broadway, which is right up the street from Harry Clark. Our water heater rusted out on us, and we had to shut down on a Friday. For restaurants, that's no bueno! I drove to Harry Clark in the Morning and Brad (one of the owners) was there working. I explained my situation, and he jumped on the project immediately. Our water heater is big and expensive, and is mounted 4 feet up on the wall and into the ceiling. He came over with his dad and had a new one up and running in 5 hours! This was the fastest and cleanest install I've seen. I'm still impressed with how they managed to remove and install a 400# water heater halfway into the ceiling in just 5 hours. I never write reviews, but this deserves a shout-out. It's nice to know we still have businesses that care bout what they do.

They backed into my parked car on a red curb. When approached they acted like I was a bother. Asked for the driver over 3 times and then he tells me “oh he parked and it rolled back “ no sorry, no apologies. Rude team. Wouldn’t suggest for anything.

It was a no brainer for me to call this company for my toilet repair and to reconnect the stopper to the sink. Toilet repair was great. The company representative even recommended the product to dissolve the calcification inside the toilet. Great. The stopper, after being disconnected for some months, was once again connected below the sink and it worked. Yay. A month after the visit, the stopper became disconnected again. I contacted the company, and was told that I would have to pay again for a person to come out to fix the stopper. I took this to mean they do not stand behind their work. No one more surprised than me. Now I have to find another vendor to replace the electrical heaters throughout my condo. Very, very surprised at this result, from what I had considered a trusted name in the plumbing business. You might ask for written guarantees when engaging them. Unhappy in Oakland. And so very disappointed.