Zaragoza Plumbing Team Inc

It appears that Zaragoza has a trend of damaging irrigation lines and not taking responsibility for it. After they trenched my front yard/main line there was break in my irrigation line that my gardeners discovered two weeks after they finished n December. My gardeners turned off the irrigation system for the season and given the chaos of the holiday season, I did not contact Zaragoza until we turned the system on in late March. Instead of taking responsibility for it, Jose argued with me and told me that "I couldn't prove anything," and "he didn't care that I paid a significant amount of money," he proceeded to hang-up on me. He continuously talked down to me throughout the process. Especially if you are a woman, I would not use this company. I normally would not leave a bad review for a local company but how I was treated is a reflection of their work and their morals.

Being able to rely on the professionalism of the Zaragoza team made my full bathroom/kitchen remodel actually pleasant. Everyone I worked with were capable, careful and kind. Highly recommend this team.

If I could give 0 stars, I would. I paid $5,000 for them to replace my main line and the valves connecting to my irrigation pipe. Four months later, the irrigation pipe snapped clean off at 2am last Sunday. When I asked them if they could fix it, they refused, saying they were too busy and told me to call a gardener. The gardener found the connection they made was completely misaligned and the “T” fitting was cut too long, forcing the joint and putting constant pressure on the irrigation pipe until it broke. They still refuse to take responsibility, claiming I would have seen flooding (wrong- my main was leaking 600 gallons an hour with no flooding) or that something hit it, which the water company confirmed started at 2am on Sunday. This was their work, their faulty connection, and their problem to fix, but they won’t make it right.