Zap Termite & Pest Control, Inc.

I was charged $85 for a service that didn’t happen over 3 months. Called and was given the run around about the service manager will call me. Never heard from the service manager. A month ago they called to setup a service and wanted to charge me another $85. The gentleman who was scheduling my service told me he would have the office call me. The office called me about a week later and told me that they will get this shorted out and someone will call you to schedule a service. Never happened. Called in and they told me my account has been canceled and I ask why and Lisa said “ I don’t know. I will have the service manager call you.” Very disappointing way to treat your customer. Especially since you company came highly recommended by a customer who has been doing business with you for years.

This is our first time using Zap Pest Control. Customer service was awesome! Curtis came to our home to take care of the pests. Curtis was very polite and knowledgeable and did such a thorough job! I am very pleased with the company. I definitely recommend them!

We love ZAP. Jimmy is our guy and he is great about communicating when he’ll be by next. Always prompt and courteous, as well as extremely professional. He always reassures us that the insecticide he uses on the perimeter of the house is pet safe, as we have quite a few to worry about! Lastly, great pest control. We like seeing the dead spiders dangle at “the end of the line”, as it were after Jimmy sprays. 👍🏻