Painters Plus

They painted my house two days ago. Price was fair and almost same as the other contractors. Crew showed up right on time and were very nice. However, the estimator needs to be more professional. He sold the job by some promises that convinced me to go with this company. When we did the final walkthrough I found many un caulked spots. I brought up to the supervisor's attention and he accepted nicely when reviewed the contract. But it was obvious that they were not communicated properly. Anyway, job got completed and I still see some painting problems. I would give them just two stars. One for nice crew and staff, second to quickly get the job done. Pressure wash for the first two hours and they waited to get it dried and then started painting on the same day and finished it next day. Some painting tracks, poor caulking, forgotten caulking areas plus plants damages are the reasons I would not give them more.

I have never written a bad review, but I felt compelled to after directly communicating with Painters Plus and receiving zero apologies or ownership for their mistakes. We used Painters Plus to paint the interior of our home. They did a decent job with the interior paint but there was some lack of attention to detail (holes were filled and not sanded, and a bathroom was painted the incorrect color but corrected once we caught it). The major issue is when they came back to paint our new front door that was installed at a later date. The painter was extremely gruff and unprofessional. We had selected two different colors for the interior and exterior. He finished the edges hastily so there are uneven lines between the two colors. He also told us (after the door was re-installed!) that he didn't use the correct interior color on the door, but it's white so "no one would notice". You can see the obvious difference in the paint color, especially on the trim. The absolute nail in the coffin is that he used a blade to remove the tape on the door and left deep, visible cuts in our brand new glass door. I sent photos and contacted Painter's Plus multiple times. Their front desk was prompt in responding but there has been a total lack of response from the owner. They said they would send another guy out who "pays close attention to detail" with no apologies or acknowledgement for the damage done to the glass.

ZERO STAR...STAY AWAY!!! Unprofessional, Unethical and Terrible customer service!! No quality work nor customer satisfaction here! Worst paint job ever with no prep/crack repair work, and the house was completely vacant! Couldn't have made it any easier! The house has several high wall decorative ledges which they left dirty and unpainted!! When we discovered it the next morning, when my husband was trying to repair cracks that they hadn't done, we called them to come and paint them. The owner refused, (even though I had sent him pictures) yelled at me, and hung up on me! He said he did me a favor doing the job cheap, (which was his price, not mine) and that I signed off on the finish walk-thru, which of course, did NOT include me climbing 8' ladders to check out the unseen ledges! Of course, they had immediately cashed my check the same day and I had no recourse. I should have known better, what do you expect from a company that bids jobs blind, without even coming out to take a look at it, even after I suggested they should. Take a look, pictures speak louder than words!!