Affordable Heating & Air Service Corp.

Charles and his team is amazing! We needed HVAC installed in our rebuild in Boulder Creek after the CZU fire. I’d received a few estimates from other contractors who seemed uninterested in the project and produced ridiculous quotes. When Charles came by from Affordable Heating and Air he showed up with energy and enthusiasm and immediately understood what we needed for our rebuild. He had good ideas and quickly got us a quote that was far more affordable than others. They were very patient with our mortgage company’s slow insurance payments and very patient with our build schedule. During the overwhelming stress of losing our house and going through this rebuild, we felt very well taken care of by Affordable Heating and Air. Charles and his team are top notch. Highly recommended.

had a very disappointing experience with this company. The owner was unprofessional and condescending during the appointment. He spent less than 10 minutes addressing the issue, charged me, and is now refusing to return within the stated 30-day service period. It feels like patient/customer satisfaction is not a priority for this business. Communication has also been extremely frustrating. The listed phone number is rarely answered, and when it is, the call environment is unprofessional and distracting. Based on my experience, I would strongly recommend others consider alternative companies.

Charlie is very responsive and has patiently come back time and again at no charge to help us solve our issue. He's respectful and on time. Highly recommend.