Level Up Home Builders

We highly recommend Level Up Home Remodeling for any major project. We recently finished a remodel in Los Altos working with the owners, Ellie and Nir, and our PM, Tal, and are incredibly satisfied. Their communication is phenomenal—we received regular WhatsApp updates(with photos) and had structured weekly on-site meetings resulting in zero surprises. Their awesome back-office staff also made the permitting process completely painless; our permit review took only a few months and stayed perfectly on schedule. On the field, their design advice is practical and high-end. When we wanted to pivot on a kitchen door layout mid-execution, they suggested a beautiful alternative and handled the change order with minimal timeline impact. While they are premium builders, they were highly sensitive to our budget and tailored material choices to maximize value. They were also flexible when coordinating with independent suppliers we brought to the table. The build quality is excellent, and they take full ownership of their work. A truly professional team!

Our house remodeling project was put on hold in 2020 due to COVID. Finding Eli through a neighborhood project truly felt like a miracle, and we contacted him immediately. From the very beginning, we were impressed with Eli’s exceptional quality as a project manager. His professionalism, meticulous attention to every single detail, and proactive, clear communication made the entire process smooth and stress-free. Eli leads an amazing and highly professional team—from the architect and interior designer to the contractors and every worker involved. Their coordination, craftsmanship, and commitment turned our long-delayed dream project into reality. We highly recommend Level Up with Eli and his outstanding crew to anyone looking to bring their dream project to life. Thank you to Level Up and Team Eli for such a wonderful experience.

This review is only fair - if you choose a company and an individual project manager in part because they care about your experience and their reputation, if they do indeed live up to their reputation as being the real deal, you at least owe them a five star review. We chose Eli with LevelUp to do a fairly extensive design/build home remodel and are happy we did, which after almost a year of planning (our fault and their patience that it took that long), seven months of building, and a billion and one details to worry about, is saying something. After hearing numerous remodel horror stories from friends and family (and zero people who would recommend their contractors) and having experienced some on a smaller scale ourselves, we were willing to spend a little more to move up a tier into the realm where reputations matter. We spent a fair amount of time doing our due diligence and interviewing, looking for a company and a importantly, a point person who would take pride in and stand behind their work product, who valued their reputation and customer relationships, and who had excellent communication and management skills and could make the process a little easier for us. I think if we weren't going to get (or pay for) perfect the first time, the next best (and less expensive) thing was someone who would be realistic, listen, and work with us to get there quickly. Eli, and Liane (the designer on the project who we interviewed as well) checked all the boxes and stayed true to our hopes in these regards. There were, as promised with any large project, unexpected issues that came up, but at the very least, there was patience, good humor, frequent communication, fairness, and above all, advocacy on our behalf. Be it with the city or at times, several vendors that they shopped to get better prices on our behalf, we felt well represented. While their recommended vendors weren't as dirt-cheap as our pocketbooks would have hope for, true to Eli's word because they valued their relationships with LevelUp, they were all reliable, communicated well, replaced defective parts or sometimes came back as many as four times without additional grumbling to make things right. Our project was kept on schedule and on budget (or at the option prices we had previously agreed upon, or handled fairly if they were totally out of left field). We're now about two months past move-in, and Eli has continued to be responsive and have a plan for addressing minor issues that have popped up. As others have mentioned, renovations are stressful and detail oriented, and using a good company and people to partner with is worth paying for. Not said lightly, I'd highly recommend Eli and LevelUp for your project.