Oakdale Dry Cleaners

Friendly professional people, made dropping off simple, getting some of my work clothes fixed, great location and the price is good for the repairs I am having done.

I took my linen curtains in to be dry cleaned per the cleaning care instructions on them. I was to my car loading my two kids in when the lady came running up saying she forgot to have me sign a waiver, so I signed it in a hurry and regrettably didn’t read through it. A week later, I picked them up and brought them home and they shrunk four inches. When I called to ask about the shrinkage, the lady I spoke to said that’s why they had me sign the waiver and that they are not responsible for it and then she hung up on me. I think I could’ve done a better job my own (not to mention it was $100 for two small panels) but regardless, the customer service really lacked here and I was disappointed.

Horrible service!!! Don’t go there. She over charges on everything. An they don’t have even Speak English either. They don’t put policy on the window or at the front desk. They charge to fix the pants even tho they messed up on your order and owner has yelled and refused to provide correction on my order at all. Someone need to open a new cleaners in this area. Don’t go there if your desperate. They will mess up your order every time. Horrible customer service too.Oh, and she insulted me too! I mean what else didn’t she do wrong ? She suggesting I lost weight in my ankles just so she wouldn’t fix the problem. Yelling over the phone and telling me she didn’t care about the reviews or customer service. Horrible experience. I’m shocked on how the owner acted. Specially because I had asked to seem the pants correctly. Since the first time it wasn’t done how I wanted them. But she wanted to refused service and to fix the problem because I had moved and came back to pick them up and felt that I shouldn’t get the same service as before. Wow! So much for new ownership.