SERVPRO of Mountain View, Los Altos

Eddie is hard working, professional, very accommodating. Our belongings came back so clean and carefully wrapped. He and his team work so quickly yet carefully. Whenever I needed an item from their storage, Eddie would get it to me immediately whenever possible.

Fast to respond when our water heater broke. They safely sealed off the affected areas, removing wet baseboards and floorboards. They removed the wet insulation under our Mobilehome and used dehumidifiers inside and under our home to quickly dry the wet surfaces. We were happily surprised that they were also able to handle the restoration so we didn’t need to find other contractors to handle the floor replacement as well as drywall and baseboards. Restoration work started promptly after the insurance claim was approved. Eddie and team were responsive at all hours of the day to address our concerns and ensure the work was done correctly. I highly recommend them for water damage mitigation and restoration.

Our technician Eddy showed up a little early, very polite and had our diagnosis done in under 5 minutes. Quick, efficient and should we ever need a service like this again, we will be going back to ServePro. Thank you Eddy for your great service!