Allstate Roofing

Don’t waste your time or money with this company. Find a quality roofing company that will actually show up. I was referred to AllState Roofing by a very reputable company. I called and requested someone come out and provide and estimate for a leaking roof. The person on the phone attempted to put me off for two days. I then advised that my situation could not wait for two days and was told that someone would be at my residence within the hour. Three hours later I call the company and was advised that my appointment was rescheduled. The problem with that was no one bothered to advise me of the change. Two days later, I contact the company regarding the rescheduled appointment. The guy who answered the phone told me the office must not have called me to tell me my appointment was rescheduled for Monday. Now I am expected to wait an additional two days just for someone to come look at the problem. Extremely unprofessional and obviously extremely unorganized. I would not trust this company to complete any work at my residence.

I've heard these folks can do a good job but I scheduled an appointment to get an estimate and they never showed up. I called and the receptionist advised that the owner decided the residence was too far for them to drive. While I understand such business decisions, it seems the company would have been considerate enough to call and let me know instead of me waiting for someone to show up. The girl said she sent an e-mail the morning of the appplointment but I never received it. I found this entire response a very poor way to conduct business I suppose this is the norm for companies when business is good.

I'm writing this review based on comments regarding punctuality. I called the office a couple of hours before they closed. I was told they had an appointment available the following morning. We live in a rural area and the gentleman showed up within the one hour time frame we were given. We received the estimate that afternoon. The gentleman who came out was very nice and professional, as was the lady who I initially spoke to.