Xerlo Cast Roofers

We had a roof leak that two other roofers tried to repair, but the problem kept coming back. After a full roof inspection and evaluation, they quickly found the source of the leak and explained a clear repair plan. Within about an hour, they had identified the issue, and a few days later the crew returned to complete the roofing repairs. since then, we have had no more leaks, even during hot weather and normal rain. The whole process was smooth and easy. they were courteous, professional, and on time. the crew communicated well, answered our questions, and made sure we understood the repair work being done on the shingles, flashing, and problem areas around the roof. i really appreciated how organized they were and how clean they left the job site. everything was finished without hassles, at a fair price, and with solid workmanship. i would definitely recommend them to anyone needing honest, reliable roofing service.

This roofing team truly lives up to its reputation. We gave our home a full exterior upgrade with a new roof, siding, windows, gutters, a front door, and a new French door, and the whole project turned out beautifully. Seth was excellent to work with from start to finish. He was easy to reach, very accommodating, and always open to our questions and ideas. He offered a strong selection of quality roofing and exterior products, explained the options clearly, and kept us updated on the schedule and each phase of the job. We were very happy with the entire process, especially the workmanship, communication, and the final result. The new roof and exterior improvements really improved the look of our home and gave us confidence in the durability and curb appeal. We would gladly use this team again for future roofing or exterior work in Mill Valley and would highly recommend them.

I recently had Xerlo Cast Roofers install a new tile roof on my parents’ home after storm damage, and they had also replaced my own roof earlier, along with several homes in our neighborhood. Both times I worked with Jaxon, who was friendly, professional, and very easy to talk with. He took time to clearly explain the roofing process, the materials being used, and what made their service stand out. What I appreciated most was how detailed everything was from the start. The contract clearly spelled out how the driveway, garage doors, landscaping, and surrounding areas would be protected during the tear-off and roof installation. It also explained how they would use a magnet to collect nails and metal debris after the job was finished, plus the important do’s and don’ts to help keep the roof in good shape and protect the warranty. Other roofers said similar things, but this was explained in a much clearer and more complete way. The office was also very helpful. When I needed paperwork for the mortgage company, it was sent over by email very quickly after I called. Once the roofing work began, the crew showed up around 8 in the morning and usually worked until late afternoon or a little beyond. They even came in for extra time on Saturday to keep the project moving. It was obvious they worked hard, stayed organized, and kept the job site moving efficiently. Communication was strong throughout the project as well. If Jaxon could not answer during the day, he would send a quick text and follow up later, and he always did. More than once, I got a return call in the evening just as promised. That kind of follow-through made the whole experience feel smooth and dependable. The finished tile roof looks excellent, the pricing felt fair, and the whole process made us feel valued as customers. I would highly recommend them to anyone in Mill Valley needing roof replacement, storm repair, or a professional roofing crew that truly pays attention to details.