Scott Family Roof Repair

My experience with Scott Family Roof Repair was outstanding. My call was returned within a few hours, and Luis came out the very next day to inspect the roof on both the house and barn. He checked the problem areas from inside the attic and up on the roofing surface, explained everything clearly, and went over the best repair options with me in simple terms. Because I had renters scheduled to arrive soon, the quick response really mattered. A roofing crew was able to start fast, and they worked in an organized, careful, and clean way from start to finish. Each day, I received photo updates showing the condition before the work and the completed repairs after, which gave me a lot of peace of mind. The repair work blended in very well with the existing shingles, and the attention to detail was easy to see. They even made sure we had some extra matching shingles on hand for future roof maintenance if needed. I am extremely happy with the quality of the workmanship, the communication, and the overall service.

I can’t say enough good things about their customer service. Choosing a roofer is a big decision, and this team really stands behind their work, which is exactly what you want for such an important investment. Not only did they do a fantastic job installing a beautiful new roof, but they also helped me spot a couple of leaks around my windows, even though that wasn’t their job. Whenever I had a question or concern, they responded right away. Everyone I worked with, from Miguel and Luis on the crew to the office staff, clearly takes pride in what they do. It’s great to find a roofing company that cares about getting the job done right the first time. Plus, if any issues come up, they’re quick to make it right. I highly recommend them to anyone looking for reliable roofing work in California’s sunny weather!

Great overall experience with my roofing project in Woodland. I first met Miguel at a home show and set up a roof inspection for the next week. He gave me an honest assessment of the condition of my roof and a clear idea of what my insurance claim might look like. Because of some health issues, I had to delay moving forward for quite a while, but when I was ready again, they still had all my information on file and the roofing process started right away. Soon after, Miguel met with me again and was there for the insurance roof inspection. Not long after that, the crew led by Johnathan removed my old roof and installed the new one. They also replaced four skylights and put on new gutters. The roofing crew worked efficiently, kept the jobsite clean, and took care to protect my new deck from any damage during the tear-off and installation. Each morning, I received an update from Luis explaining what to expect that day and what had been completed the day before, which made the whole project easy to follow. While working on the roof, the crew found some improperly installed siding from a past home addition and also noticed a roof vent that was no longer connected. Since both issues were only visible from the roof, I had never seen them before. Miguel and Johnathan showed me photos, explained everything in simple terms, and recommended the best way to fix the problems. They were also very helpful when speaking with the plumber I asked to inspect the vent, and they explained the issue much more clearly than I could have. Because the roof replacement went so smoothly and everyone was friendly, professional, and knowledgeable, I plan to call them again for future siding work.