Shepherd's Plumbing Heating and Air Conditioning

Had an urgent issue and Shepherd’s Pluming arrived the same day. There pricing was reasonable. Employee, Luis Z. L. was very informative and thorough in ruling out what the issues did and did not, need to be addressed. We were very happy with the outcome. Would definitely use Shepherd’s Plumbing again. Service rendered July 2023

I would not recommend Shepherd's plumbing service. Our house had a simple issue, a sink handle that would leak onto the counter. Diagnosing, replacing, and checking the sink's cartridge ended up taking 4 visits and costing over $800. It seems that their replacement cartridge was faulty, which isn't covered under their warranty, so the sink still leaks and we're no better off than before.

We contacted Shepherd company to repair our hammering pipes and tankless water heater that were not installed correctly. The technician came on time and did a great job (completely different from previous people). They installed the pipe clamps with all the rubber isolator that look like they would strongly last forever. They also gave us a big discount since we live next to the retired father who is a very knowledgeable plumber that answered all of our questions professionally. This is a 3-generation family owned company! We will contact them again for our future need. Thanks much. Andrew