Dexter & Sons Plumbing & HVAC

I really love this plumbing company. I have used them before, and they have been consistently great every time. On both visits, they responded very fast and were highly professional. Right after I called to schedule, I got an email with all the appointment details. The next morning, I received a text with a photo and short bio of the plumber who was coming out, which made the whole process feel very organized and reassuring. Jay called me shortly before arriving to let me know he was on the way and gave me a clear arrival time. He was friendly, professional, and worked efficiently. I am very happy with the plumbing service he provided. This visit was for routine maintenance on our tankless water heater rather than a repair, and he explained how important yearly service is to keep it running well and help avoid future plumbing problems. He also took the time to point out that our faucets may have a lifetime warranty for the original owner, which was very helpful information I had not known before. I definitely recommend this plumber for reliable, professional service in Plymouth.

Todd was friendly and quick to get back to us to schedule a time for our plumbing work and for our daughter’s plumbing issue too. We needed to meet him at her place to check the outdoor faucet near the pool area. He looked over everything carefully—our issue was around a drain area, and hers involved rerouting a water line. In both jobs, the plumbing work was finished in about an hour and a half or less. Todd clearly knows his trade and handled the repairs efficiently. He also did a great job cleaning up the work area when everything was done. In our opinion, he is very honest, fair with pricing, and easy to work with. We really appreciated the prompt service, clear communication, and the quality of the plumbing repair from start to finish.

I recently had my first plumbing inspection with Dexter & Sons Plumbing & HVAC. Louis and Andres showed up right on time, and they were both professional and took care to keep my place clean while working. My old hot water heater upstairs needed replacing, which I had been putting off, but they made the whole process fast and easy. During their inspection, they also took care of a few repairs and shared some helpful tips about keeping my plumbing running smoothly, especially with the hot weather we get here. The pricing seemed fair and reasonable compared to what I’ve seen elsewhere. I’m definitely planning to renew my service contract after this great experience.