JC Plumbing & Rooter

My hot showers had become luke-warm almost cold 🥶. I checked my Rheem water heater and the blue light was now a red flashing 7 times. I called Rheem and luckily the water heater was still under parts warranty 😉. They said they would send the parts. I asked, “Who is going to install them?” I was told I would have to find a plumber to install the parts😳. I was sent a list of plumbers but before I received the list, I called the company that installed the water heater. They said it would be about $400 to come out when the parts arrived and then I would be charged hourly (2 hours minimum) 🤨. When the parts came, I checked the list Rheem sent, I called JC Plumbing and Rooter and left a message. Jose promptly texted me back and gave me a quote for the repair (one price) and it was very reasonable 🥳. The day of the repair, Jose kept me up to date on his arrival time as he completed other jobs. He and his team came in and got to work (professional, friendly, and insisted on wearing booties over their shoes). They finished within an hour. And since I had a plumber in the house 😬, I asked if he could take a look at the tub drain (my repair wasn’t working). He did and made a quick correction to my attempt and the issue was fixed. I will call JC Plumbing and Rooter for any plumbing issues I have going forward. If you are looking for a good, honest plumber, give Jose a call. I’m glad I did 😊!

Jose was very thorough with his work. Highly recommended! He worked on our Noritz for 4 hours to descale, clean filter and troubleshoot the problem that cropped up in between. The previous company that installed our Noritz didn’t install a local shutoff valve, glad Jose recommended we did that. Thank you! He showed us how to clean and descale ourselves, he said it’ll save $300 per year. Not sure we’ll have time so we will likely get him to do it for us when it’s time. Great communication and very timely. No need to call anyone else, choose JC!

I could not be more impressed with Jose. He’s responsive, thorough, knowledgeable, and reasonably priced. I first worked with him on a warranty call to replace part of my water heater that the company had provided. He came with a trainer and patiently talked both of us through his diagnostics and replacement steps. Then, a week later when we noticed our sewer clean out had overflowed in the wake of recent storms, he came out and used some pretty powerful tools to first clear the clog and then to run a camera through the pipes to help us both understand our system. He took several photos along the way and was eager to explain everything he saw and answer all my questions. Throughout, and in a detailed follow up invoice/summary, he gave specific advice on how to follow up with our builder and the city when we encountered items they should address. I will not hesitate to contact him again with the next plumbing/sewer related issue. He’s a model for all tradesmen—trustworthy, a genuine teacher, and a pleasure to work with.