Ernie's Plumbing & Repair Inc

We have a tankless water heater that stopped functioning and called Ernie's plumbing. They sent out a qualified tech that was specialized in our type of water heater. He advised us that it was initially plumbed in improperly and provided us with several options to correct the issue. I'd like to say I'm very satisfied with the staff at Ernie's Plumbing. I found them to be quite honest, professional, and they arrived on time. The job was completed and our water heater is working perfectly. I highly recommend this company.

Called out to rod a drain. Charged $165 and drain is still clogged. Said would call back in a week with an estimate to repair a broken pipe. Useless service call - workers refused to move their rodding machine to the basement to complete the process. I have to buy a larger sewer rod and finish the job myself! Very unsatisfactory service.

A MUST READ. Thanksgiving evening 2024. Family in town. Water heater control module/ thermostat went out. No hot water! I called Ernies. New customer. A technician named Mario called me back and immediately tried to upsell me a new water heater. I told him mine is only 4 years old and I just needed the thermostat module replaced. He said, "no one has that part" and I could "contact the manufacturer and check if it's under warranty and if so, the part would take several working days to arrive and I could call him to come install it or, if I dont want to wait and want hot water now, they have water heaters." In the end, I found another local technician (Reilly's Plumbing) that listened to my issue, had the part, came over, shook my hand, and replaced it on the spot Thanksgiving night. Astounding! Some people care less about honest, good business and reputation than they do about money. A story more and more familiar in today's world I'm afraid. Sadly. Bottomline, yall look elsewhere. Don't be fooled. Goodluck.