Kelly Pest Control

I just want to let you guys know you have very poor customer service skills. Mr. Kelly, who is the owner is very rude an unpolite he does not even let you speak. When I called to check the status if they were going to come and spray my unit, there’s always an excuse why they skipped my unit. If I had a choice, I would go with a different company.

Highly recommend Kelly Pest over other local exterminators. I had one previous exterminator fall through, so I gave Kelly a call, and they were here before I knew it. Great people who are professional in performance and customer service, they were able to calm me down in my crisis mode of having biting bugs in my apartment (and after another pest control company didn’t keep their commitment), which is no small accomplishment. Importantly, Pam and John are very knowledgeable and take the time to explain the treatments and what they do, why they work, and what to expect. I can’t say the same for any other pest control I spoke with or considered. To top it off, they’re East Bay locals, and clearly care a lot about our community.

I recently got a new dog and have absolutely no experience in any aspect of dog care, so although I knew fleas came with the package, I was not ready to handle them. John came over to my apartment within 24 hours of calling him and took care of the fleas. Now my pet and my family can sleep peacefully without scratching so much. He shows up when he says he will, on time, and makes sure the problem is taken care of. The best thing is the fact that he shares what he knows about pest control. Before he left, he left tips on how I could continue to keep my home flea free between visits and made sure to leave his card with the next follow up date written on it. I highly recommend Kelly for his services: knowledgeable, punctual, friendly and completes the job.