Discovery Pest Control

pros-5 stars when you walk them around point and communicate, call back responses are great. cons-2 stars when you don't walk and point. You are lucky to get a 2min brush and quick squirt. The technicians are very hit and miss. You end doing more work clearing webs than they do.

I am a very long standing client with over 25 years and this is my first review. I have been very fortunate to have had Jose come out all three times, first for my actual service interval and two follow up trouble calls. We have experienced ANT 🐜 issues and they have cropped up at different areas of our bathrooms and one bedroom. All visits were on time and Jose is extremely customer focused, listens well and explains what he sees and how he is going about how to service our pests control. I want to send you a great employee recognition for his professionalism. He clearly does an outstanding job and represents Discovery Pest control with his Professional nature!

If I could give this business 0 stars, I would. The customer service is absolutely horrible. As a returning customer, I tried to schedule an appointment and was hung up on by a female representative. When I called back to try again, I was met with the same rude and unprofessional attitude. I even pointed it out to her, and she showed no concern whatsoever. Clearly, she was having a bad day, but that’s no excuse for treating customers this way. Do yourself a favor and avoid this company. I’ll be taking my business to Echo Guard instead.