Cornerstone Pest Management

I had a great experience recently with Westley our technician and was given a solid breakdown and a thorough procedure for our first time service with this company. So far it’s only been a week or so and we’ve had good results and already see improvements. I’m happy with the customer service and overall would recommend them to anyone looking for this scope of work.

The best pest control service I’ve ever had. I’ve had spider and wasp issues in the past despite having other pest control services . After using Cornerstone those issues were resolved. They only charge by service trip, not monthly like some, so I get charged 9 to 10 times a year instead of 12. They will also service problem areas you may have ( I’ve had some ant issues) without charging extra. Trust me these guys will do a good job. Best pest control I’ve had by fare.

We hired Cornerstone when we moved to a new property. I had a great interaction w the supervisor on the first visit. Super nice guy, personable, explained everything well. The first 3 months were fine although you have to schedule your appointments around their schedule if you need to be onsite for pets. On 12/31, technician arrives as scheduled and I was surprised because the grounds were saturated. The tech was extremely condescending explaining how the chemicals work and that he can spray with no problem. I explained that I didn’t agree because the perimeter of the house and yard were puddled and soaked. He was extremely rude and we had to ask him to leave. When I got a call back from Chantelle, the office supervisor, she was no different so it’s clear that this is how they are allowed to act. Chantelle could not say a word without beginning with “per your contract….”. I explained I understood there would be a fee for us sending him away but that I didn’t agree with his attitude or the fact that they spray when there are puddles and it’s soaked. The tech didn’t even ask to see the perimeter of the property! Chantelle said she would have the techs manager talk to him…and that’s it! Sorry he was rude…here’s your bill! I asked Chantelle if I could just pay off the contract to be done with them and she said “Great!”…here’s your balance! I was calm and kind until the very end. I work w the public daily and would never be allowed to or even want to treat people this way!! I will tell anyone that asks not to do business here.