Archie's Aloha Pest Management

I would stay away from these folks. The red flags were there from the beginning when Bobby missed the appointment to make an estimate for removing 2 bird's nests from our home. Then, after he went by the next day to look at the job, he gave us an estimate. After a week, it finally made it to the office and when they gave me the written estimate it was over $100 more than what Bobby had told me on the phone. But we made the appointment to get it done. The next day, the called and said the appointment had to be changed. OK, so we made another appointment. On the day of appointment, 30 minutes before the end of the time window (11am-2pm) and only after I called to make sure Bobby was coming, he told me the current job went long and he would have to reschedule. I cancelled. They are unorganized and unprofessional in how the do business. I'm surprised they can remain in business with this kind of poor service in a small community. Beware!

This company is so unorganized. We had set up monthly pest and rodent treatments in August, it’s now the end of October and we still haven’t seen them. Today was the second call I made to see what was going on, and the lady on the phone sounds like she doesn’t have a clue. Exactly how she sounded the last time, I called. She tried to tell me service was halted because they let go of the technician…somehow that’s my problem? Get a new technician and send him out. It’s been two months, figure it out! Needless to say, I cancelled our “monthly treatments.”

I've worked with Archie's on two real estate transactions this past year and they have done a terrific job! Both in pest repairs and customer service. The office staff(Justine) and others are happy, helpful, and very professional while speaking on the phone. This makes all the world of difference for a smooth and successful real estate transaction. Mahalo Archie's Aloha Pest Management...until next time.