Hancock Air Conditioning & Heating

They installed a heat pump on the roof last summer, no issues. We recently (Dec 2018) noticed water draining from the unit down the roof and dripping off when the unit was on for a while in the cold so I called them to check it out while we would be away on vacation. The lady said no problem, they could do it if we were gone which is great. The guy showed while we were away since we left instructions how to get onto the property. He checked it out, wrote a note saying it was operating properly and why we were seeing the water. We appreciated not having to be there and either taking a day off work or changing vacation dates, them showing and us trusting them enough. The trust wouldn't have been there had I not earlier been to their office, met the staff & owner and saw their operation first hand and talked to some of the techs when they initially came out. Any company can screw something up, we all make mistakes (they didn't) but when you have trust in any person or company you know you can rely on them in a pinch. I do trust them to do the work and give me an honest answer. Thanks to whomever came out. Ed Lardner

License #586163 Plate#37765U1 This person drove dangerously and without hesitation. They caused the left lane on 198 heading west to full stop from 75mph to 0 and aggressively forced two drivers to the side of the road by swerving. Assumed the driver was under the influence. Called the company number but no one answered. Regardless of the company's actual services. Bad representative for anyone

This company provides old school top-notch service. The owner is a stand up guy who treats his customers right. Techs are always friendly and knowledgeable. Would highly recommend for anyone’s AC needs. 👍🏼