The Furnace Room, Inc.

I have a mini split heat pump system that was leaking freon. I had someone else work on it, and weeks later it stopped working. So I decided to call the furnace room to have them come out and take a look at it. Maddy was the tech worker who came out to check it out. Right away he spotted what he thought was wrong with it. He showed me what he suspected, and I agreed that made total sense. Once he took the fittings apart, the problem was evident. I highly recommend this company for their quick diagnosis of the problem and friendliness.

I have never left a review before EVER, but I felt this couldn't go unshared: I had truly one of the most negative interactions with another human being that I've ever had with the technician that came to change our filter. Rude and exasperated from the moment I went to let him into our apartment, slamming things, throwing things around our stairwell... He tried to convince me that I didn't need a replacement without even seeing our furnace, and when I let him into the crawl space where it is located, he tried to convince me that our property manager (who was the one who had contacted The Furnace Room to do the replacement) wouldn't pay for it. He literally climbed down the ladder, and I had to convince him to replace it. If my roommate wasn't in the room to witness this exchange, I would have thought I was dreaming. Speechless.

I finally got “Furnace Room” at my place for a 28 year old furnace! Furnace is only good for 20 years. I have been without heat for 2 years due to no businesses available to fix furnace until now. Greg, HVAC tech suggested a part $500 or replace 28 year old furnace $5000-$6000. I trust Gregg’s advice and bought the part. We took a chance! He cleared areas to install part as well loose screws. The new inducer motor part worked together with old furnace—and batteries at temp gauge inside place (Holly suggested). FYI—$149 for furnace maintainance is paid upfront to check monoxide and so on. Now, I can SAVE for a new furnace. I am GLAD I have HEAT so I can work on place after 2 years (like a hoarder home since I did not have heat to work on place). Thank you! :-)