Bell HVAC/DUCT Clean Services

I reached out to Bell HVAC to clean my dryer duct. They indicated they would clean and inspect my dryer duct after cleaning, and provide a report on the inspection. During my appointment I was surprised to find that a subcontractor was performing the work, not Bell HVAC, which was not mentioned to me while booking my appointment. The subcontractor wasn't aware of the details of my appointment and I had to inform them that the appointment was for dryer duct cleaning. They also did not perform an inspection after cleaning the duct, which was part of the services agreed upon. I have also been unable to receive an invoice for the work completed, which is very unusual. I have called Bell HVAC three times to try to work through my complaints and have requested an invoice each time, but I still have yet to receive any documentation on the work completed. My experience has not been good and I would recommend finding another HVAC service. It may be possible that experiences are better working with the Bell team directly, but it doesn't seem like there is any way to know during your appointment booking whether or not you will get an actual employee of the company or an outside subcontractor.

My wall heater and thermostat were replaced by Oscar and his crew. I m happy and confident with their service. Reasonable price as well

The quietness of their equipment shocked me. It didn't interfere with my day of working from home.