Saroni Heating & A/C INC.

I have used Saroni Heating once and was happy with the service. The heater stopped working and I was able to schedule service the same day. Logan, the technician, was courteous and professional. He quickly diagnosed and fixed the problem - it was a fault in the thermostat. Price was reasonable. I would use this firm again…. We since had Saroni install a new heat pump (July 2021). He made suggestions for improving the air handling that were spot on. We are very happy with the performance, comfort and with how quiet the new system is.

I didn't end up using their service, but feel compelled to give them a top review. I wanted to have my pool removed and have someone to relocate my HVAC compressor to clear the way for the project. Got referral from the pool removal service I chose, mentioned by some of their happy clients who used Saroni. Marlon picked up my call. Knowing that I live outside their service area, he was very apologetic about it, which made me feel that he felt bad he could not help me. He then went ahead to give a good 5 minutes of tips I should be aware of, when I look for the right service, from the weather of days I plan for the service to what kind of contractors I should be looking for for HVAC relocation. Then at the end, Marlon apologized again, and saying they can't ask their service guys to go too far out of their regular area. He left with, if I have any additional questions I could always call back and ask them. And this was just a cold call for a quote from me. All this makes it hard for me to believe that they don't care to make their customers taken care of. Thans Marlon. You are awesome.

Our heater went out over the weekend and on Monday between our appliance insurance and other private companies wanting us to wait over 10 days for service… saroni was able to come out in 2 days ! Logan was very professional and knowledgeable. Was able to get it repaired in less than an hour and fee/parts were reasonable priced!!! So glad I found them and that we get to sleep with some heat tonite! It’s been cold and we are so grateful to have found them