The Door Company

We had a broken spring on our garage door. I called The door Company and was given an appointment for the same day with a two hour window, between 2 and 4. No one showed up. At 4:30, I called to see if they were going to show. There was no answer and no return call. The next day, a representative called and said our work order was still siting on their fax machine and had never been delivered. My wife told them we had already called another company and that we would no longer require their services. The representative simply hung up with no apology or further explanation. The other company we used, SCOTT'S GARAGE DOOR, WAS $85 cheaper than the quote from this outfit. He showed up early, was courteous, professional and finished the job in a timely manner.

I'd rate them a 10 if I could! I don't wish anyone problems with their garage door, but if you do, these are the people to call. Mike was my technician and had my problem diagnosed and fixed quickly and at a very reasonable price. Thank you Mike, for great customer service.

The technician, John was great! He was there to change a broken spring, which he changed very quickly and neatly, he also inspected the opener belt and oiled the wheels in the door track. Thank you John and to DSC