Pacific Edge Electric And Solar

Definitely recommending others! more than 5* for this. How I got them: Power wasn't getting through my solar battery gateway and I called my solar company who sent me an invoice of huge amount. Then I just google searched & found this company with 5* rating and thought of giving it a try. What happened: When I called 'Pacific Edge Electric & Solar' it went into voice mail, but within 2 minutes I got a text message - " we will be calling you in 10 minutes". I was so surprised by their fast response as I tried connected with other companies as well and never got response from them. Adem from Pacific Edge called me in few minutes and he asked me what's the issue. I explained him & he assured me that he will stop by within few hours. Then a representative called me and took the details from me. It was very fast moving service & response from their end. Their services: Adem texted me the time frame when he will be coming. He came & inspect everything max within 15 minutes and found the issue. Fixed it. & he explained me the issue - why it happened & how it needs to be fixed. Also he charged a nominal fee. I was extremely happy with his prompt service starting from responding me. He considered it as priority work & made it done.

After contacting several solar companies, we decided to go with Tokamak Solar (now Pacific Edge Electric and Solar) for our residential solar project. One of the main reasons we chose them was their ability to complete the installation before the end of 2025, which allowed us to take advantage of the tax incentive (we did receive the tax credit in 2026). Their pricing was also competitive. Overall, the project went well. There were some periods when communication could have been more consistent, especially regarding updates and timelines. However, whenever we followed up, they were responsive and ultimately addressed the issues. In the end, the project was completed in a timely manner, and when we encountered issues with the system, they did take care of them.

We recently hired Tokamak Solar due to a problem on our solar system battery. They were very responsive and came to take a look same day and fixed the issue. We also had a question about the monitoring app and their customer service rep returned our call the same day with a clear answer.