FitzPerfect Windows - Doors and More, Inc.

From beginning to end, this is the best interaction that I’ve had with a contractor! Elissa in the office, Brad the owner of the business and the two workers, Elijah and Kelly. Brad was on the job site with Elijah and Kelly start to finish. They all were professionals, courteous, polite, they cared for my home as much as I do, covered the floors in the work area and everyday before leaving cleaned up both inside and outside so we did not have equipment in our way, Brad made a guarantee on quality of work and delivered on every aspect of the job, we are satisfied with our interactions with Brad and his team and highly recommend FitzPerfect Windows and Doors We were shopping for 17 windows to be replaced not because there was anything wrong with them, but because of the traffic noise that entered into the home through the windows, we live 100 yards from highway 505. My 9 year old windows had a rating of 28 sound transmission class (STC). I had 3 brand name window manufacturers come to my home, they only sold their brand of windows where they cut out the existing window and place inserts and their sound package windows could not get me more than 33 to 35 STC which was not enough improvement for me to spend the money. I then found FitzPerfect Windows and Doors on the internet who does not manufacture windows, instead they offer 12 different manufacturers windows. When Brad came to my house, I could tell that he had just come from a job site looking like a working man and he had a direct, friendly professional demeanor which I liked, not at all like the other companies who made me feel that they were trying to sell me something with offers, discounts and rebates. We discussed my issue being sound nothing else, he had several manufacturers that sold sound packages, but they also were only rated at 33-35 STC but that did not stop Brad, he said give him a couple of days to look into it and see what he can find, In a couple days I got a phone call, he found a window manufacturer that had a sound package window with STC 47, it was a new construction window requiring exterior stucco and interior sheet rock trimming to completely remove the entire window from the studs, place the 17 new windows, new exterior stucco and trim, interior sheet rock and custom made wood window boarder so he could replace the blinds that they removed. We are very satisfied with the near total reduction in noise entering the home now. I recommend FitzPerfect Windows and Doors if you want a great experience and an outstanding quality product, well worth your time and money spent.

I contacted Brad for a quote for a job. He came out the next day which was nice, but then he kept telling me he is waiting for a quote from "his guy". A week goes by, he says the same thing. Two weeks go by, I keep calling him, he says the same thing. When I finally ask for a deadline, he calls me a smartass, and tells me it will done when it will be done. I do not recommend this business based on timeline, and customer service.

I've had Brad and his team replace two slider doors and the did a wonderful job. They laid down tarps and drop cloths foe the mess, installed and cleaned every bit up. Very professional and would highly recommend for your door/window replacements.