A1 Quality Construction (Window & Door Specialists)

You get what you pay for. A1 was the cheapest out of all the companies I contacted, and it reflects their service. The contracted glass was from Simonton. They requested my signature to order the glass 2 business days after the initial measurements and did not inform me that it needed to be signed immediately, or else the repair would be delayed by a week. They only seemed responsive when obtaining my business and asking me to pay. Sometimes they flat out would forget to respond to my emails. In the end due to the delays in the glass delivery I had to cancel the installation, but was left with the bill for the glass anyways. People say you can only pick 2 between cost, speed, and quality. A1 is only good if you don't mind barely acceptable quality and have an abundance of time.

I paid close to $20K for new windows throughout my 4-bed, 2-bath house during the pandemic, and the experience was disappointing to say the least. * One of the workers used our toilet and left the electric one unflushed for days (they didn't even bring those portable toilet to the site). * I was promised video recordings of the entire project (which I needed for licensing purposes later), but there were none. * A worker damaged my lawn, and while a manager promised to contact my gardener to fix it, nothing ever came of it. * They told me that parts of the walls would need reconstruction and that retrofitting wouldn't be ideal. Ironically, the retrofitted windows work smoothly, while two of the newly constructed ones still have issues closing. They did send someone out to fix the problematic windows, but to this day, some of them still don't function properly. While management had a good attitude and was apologetic about the issues, they admitted they couldn't send a supervisor to the site and referred to it as a "no parent at home" situation. I'm leaving this review now after a couple of years because I've realized that these problems weren't just short-term inconveniences -- they've had lasting effects.

Albert and his team provided outstanding service to me when I asked them to replace my glass sliding door. Everything was done on time and they charged exactly what I was told in the day one. The guy did a new construction in my leaving room and didn’t leave any trash behind. I am giving them 5 stars and will recommend to my friends and neighbors.