Kern Glass & Aluminum

First of I made a deposit and waited almost 4 weeks to get my window installed. Then when they installed my window it had a crack in it. I would have expected them to send me an email letting me know the situation and the solution but they didn’t . I had to follow up with them to make sure they were actually going to get it fixed. They took another week to finally fix it. I also caught one of there employees making a disturbing comment on my ring camera thinking it didn’t work . I called them and advised them about the comment they had made and how I had it on video and they didn’t seem to care . There employees were also seen the next morning really early in the morning sitting in there van in the neighborhood. Honestly really unprofessional and sketchy people.. I wouldn’t trust them in my house without supervision at all times. They cared more about getting the remaining balance then their customer satisfaction or dealing with there employee's, even threaten to send me to collections and get a mechanical lien for 200 bucks. .

I called Kern glass for a glass top for my table. They came onsite to do measurements for free, they stayed in touch and delivered when they promised and delivered great and quality glass with smooth edges. They were kind to clean my table and the glass. Very careful and respectful. Great customer service.

Very friendly and hard working! Love my new window that opens for my catio. Thank you, Kern Glass.