SERVPRO of Citrus Heights / Roseville

5/5 stars — Stacey provided outstanding service throughout the entire water damage restoration process. She was professional, responsive, and took the time to explain every step of my water damage claim from start to finish. I appreciated the quick response time and the confidence of knowing the water damage was handled thoroughly and correctly. I highly recommend SERVPRO of Carmichael and especially Stacey for anyone dealing with water damage issues.

Working with this Servpro has been a dream! I noticed a water leak in my bathroom ceiling 5 days before my wedding and an hour before my bachelorette party. I called them and they were at my property within an hour. The Mitigation team (Daniel, Marisa, Steven, Joe, and Alex) were amazing to work with and took away all the stress of dealing with a ceiling collapse and water disaster. They worked directly with my insurance and communicated beautifully so I didn't have to deal with that stress on top of planning a wedding. The rebuild team (Alan, Mike, Dennis, Doug, Eduardo, and Luis) put everything back together so beautifully. My closet, bathroom and living room were all affected and they put everything back together so well and so quickly. The craftsmanship is beautiful and you can truly tell everyone who works there truly cares about making it "Like It Never Happened". Thank you Servpro!

I just want to give a shout out to 3 people that worked on our house reconstruction from Servpro...Mauricio, Evan and Doug. Mauricio supervised the job. His follow-up was amazing. He constantly kept us informed of what was going on and what the next step was. He was easy to talk to and explained everything very well. He always called before he came to the house, he was always polite, professional and on time. He kept the job moving along smoothly. Couldn't ask for a better representative for the company. Evan and Doug did all the priming, painting, minor repairs and basically put everything back together like it never happened. They did an excellent job and I was very pleased. They were also great representatives for the company and like Mauricio, very polite and professional. Steve & Debbie