Rancho Tree Service

They caused damage to my girlfriend's car and the manager is negligent in his duties and responsibilities (Israel, that's you!). Israel is saying that his guys didn't cause the damage but it's so laughable because when I STOPPED THEM from trimming to ask who was in charge or where their manager was, they had no clue! It took them 15 minutes to find wherever he was. After speaking with him, just now getting off the phone, he wants me to take them to small claims court to press charges for the damage. So that's what I'll do since he wants to waste everyone's time instead of just settling the issue and fixing the damage that they are liable for. I'll also be leaving this review to warn everyone to stay away from their company. You guys suck when it comes to accountability. On top of that, their tree trimming was horrible! I mean some of the trees are absolutely destroyed.

Super unprofessional labors. I moved my truck camper from an easement beside my driveway so they could have access to a tree to trim for SDGE. Then they proceeded to take up my entire drive way, and helped themselves to my fruit trees in a fenced in part of my yard no where near the easement. After confronting one of their guys about it he laughed, peeled and threw the rind in my yard. No apology, no asking to pick my trees just straight disrespect.. During clean up instead of picking up small debris they just blew it into a corner of my driveway even tho they obviously have a truck for trimming and I had green cans on the driveway; which they actually moved in front of a gate and didn’t put back. Yes these are small things but I won’t stand for entitled help and won’t be so generous in providing easy access to my private driveway for these guys again, let alone recommend them for anything.

These guys did an excellent job. From the initial consultation with Alex Rosales to the office scheduling, and tree removers it was very easy. They were all very nice and let me know what would be done. They had good communication on timing to be sure we knew when to expect them. It took less than 2 hours. Also, their rates are comparable to anyone else doing the same services. Very happy with this company.