Early Bird Plumbing

Not once, but twice in two months does Early Bird Pluming come to my rescue! I'm the property manager of a 14-unit apartment complex, in which 11 units get their water heated through a central system. The system was two giant water heater tanks that held 120 gallons of water each and weighted about 1,500+ pound filled. In early May, one of the tanks broke down and instead of storing water, was gushing water out of the tank nearly flooding the riser room where they are housed. The other tank just stopped working due to an faulty ignition error where the pilot would just not ignite the gas. I was able by sheer guess work to shut down the water and I called multiple plumbers, but none were available, seemed competent or even wanted the business. So I contacted the support number for the water tanks and they referred me to several nearby plumbing companies in Sacramento that were verified vendors. The one I picked was EMC Plumbing which is now called Early Bird Plumbing. The reason I picked them was because they had the best reviews out of the bunch. They sent a tech named Cody who was very personable and listened intently on what the issue was. After evaluating the situation and looking at the options Cody and his company provided, the best decision was to go with a tankless system. The one we decided to go with the Korean Navien brand as that's considered the best in the world. After the permitting was complete with the Sacramento city in one day, they got to work. And from the pictures attached to this review, you can just see the quality of the work and all the refitting of the pipes and fixtures that is not only functionally great but also looks great too! All this was done a within four days, which considering they retrofitted a whole new system that feeds hot water to 11 apartment units, is quite astonishing! Then just recently like yesterday as I'm writing this, one of my units had a ceiling leak and of course the plumber I contact was Early Bird and not surprisingly, all their staff was busy fixing a gas leak as good companies are always busy, but the owner Mike came out to personally help me. We found that as this apartment complex was built 10 years ago, it seemed as when they were building out the internal fixtures, one of the crew as they were screwing in a towel holder into the wall and ended up screwing into the hot water pipe too that eventually caused the leak! Fortunately, Mike was able to find this leak and got to work to fix it and it was done that day. It's rare to get one good experience with a vendor, but even more when it's twice in two months and this indicates that they are one of the best plumbing companies in the Sacramento area. I highly recommend them and with how hard it is to find an honest and competent pluming vendor, they should be your go to as well!

Since recently moving to Sacramento, this was the first time we needed a plumber. We chose Early Bird Plumbing because they are a local family company with excellent reviews. We were not disappointed! We wanted the laundry plumbing recessed into the wall of our historic home. From start to finish our plumber, Cody, was professional, courteous and knowledgable. We appreciated that he kept us informed about what he was doing. We are completely satisfied with the finished job and highly recommend Early Bird Plumbing.

Cody was our plumber. He was SUPER professional, informative, and straight forward about our multiple plumbing issues. He did a great, tidy job, exactly what you'd expect from someone who served in the Marine Corps. We needed a plumber by the next morning and Cody was here by 8:00 am. Communication was great with the office/dispatcher and with Cody. This is a company that clearly still values good customer service. We will absolutely be calling them again. All our issues were resolved to our great satisfaction. A+ from us.