Lutz Plumbing Inc

I had a boiler / tankless water heater issue and the team at Lutz Plumbing was nothing short of amazing. They got someone out here really quickly to assess the issue, worked with the manufacturer, thought they found the issue. They followed up and checked in and it wasn’t resolved - but they were diligent in getting it fixed - of course this was over holidays in nov and dec - because that’s when all Plumbing issues happen ! But the owner called me personally, followed up, came on site to make sure we knew it was important to him to get it resolved. They handled it all perfectly! I just want to say thank you. It was professional, timely and I really appreciated the transparency during the whole process. I called them a few months later when I had an issue with my sump pump and they were out here promptly for that as well!

Really felt safe and secure with the whole Lutz team. Phil called me directly to let me know what to do and asked to see pictures before sending a technician out to fix my toilet. Edwin, the technician was fantastic! He gave me so much useful information, checked out other issues I had during his 1 hour visit and didn’t make me feel like he was taking advantage of me. A very reputable plumbing company and my toilet is fixed! I highly recommend them.

Edwin and Julian just came to fix my Kohler toilet. They were incredibly professional and patient with all my questions. They were very knowledgeable about the Kohler product and even gave me cleaning and maintenance tips. They did not rush through the repair. They tested the unit several times to ensure it was working properly. These guys were awesome. 5 stars.