In & Out Plumbing and Construction

I had discovered water damaged to the ceiling of my garage from bathtub drain leak above. Vicente had provided evaluation and free written estimate. I was impressed with his respectfulness, honesty, confidence, and professionalism. He is detail oriented with his written estimate and my senior discount. Vicente was focused in providing my customer satisfaction and service. He spent 40 minutes with me including answering all my questions. He took the time to locate and verify with video taping where my bathtub drain was leaking through the broken spaces of my ceiling. Vicente exceeded my expectations. I had contacted his office and agreed to proceed with repair, replacing bathtub drain pipes (overflow, waste, and P trap). Vicente returned the next day with Eduardo, his assistant. They completed the repair, just under 3 hours, as he stated at first visit. Vicente and Eduardo kept the worksite clean, my garage and bathtub. They took their garage debris into their work van and declined to use my garage bin. They wore shoe covers each time when entering my home to the bathtub. I appreciate their respectfulness toward me and my property. Bonus: When they had left, I discovered that Vicente had fixed my slow flowing sink faucet, next to my bathtub, without my request or charge. Vicente had demonstrated excellence and exceptional customer satisfaction. I would request Vicente again for all my plumbing needs in future. Thank you, Vicente. You are special!

Angel and his crew were fabulous. Water heater leak in the morning and replaced by 4:00 pm. Not just any heater but a special unit with a forced air blower. Very professional, they were on time and they did a great job Highly recommend them. The price was better than the other plumbers that we solicited 10 stars but google only allowed me to give 5. I would highly recommend In & Out plumbers for all residential work.

Very disappointing experience with In N Out Plumbing. Communication was poor from start to finish. The technician arrived late, and the issue was not properly explained before work started. Pricing ended up being much higher than expected, and I felt pressured instead of helped. The work area was also left messy after the service. I expected professionalism and transparency but unfortunately did not receive either. Would not recommend based on my experience.