Benjamin Franklin Plumbing

Their website claims they have advanced equipment to detect leaks, but as it turns out, they don’t do that anymore. I explained my issue to an answering service, then a scheduler, and about a week later when the actual plumber arrived for the appointment. I was able to isolate the leak as between the main and the house shutoff valve since the meter leak detector was spinning even after the water to the house was shutoff. After paying $436 for less than two hours work, I still have a leak and a referral to an actual leak detection company that wants another $1000 just to find the leak. Very frustrating. They need to change their website for sure. I’m sure they are good and reputable plumbers, but no longer leak detection specialists.

Ken did an excellent job with our water heater installation. He was prompt and professional, and the process went quickly and easily. I appreciated the extra attention to detail. We will definitely use Ben Franklin in the future for our plumbing needs.

Ken Hodges with Ben Franklin plumbing, was absolutely a pleasure to have working on my home. I'm from the bay area. It's a breath of fresh air to hire someone with complete honesty. Ken was very understanding of my situation (being disabled) and patient with all my questions. He was more than willing to explain things to me, even twice if I had forgotten them. Ken was punctual, professional, honest and friendly. If I ever have any future needs for a plumber I want him again.