Attic Perfect

In an attempt to get this properly resolved, I have been contacting Attic Perfect with multiple follow-up concerns regarding new droppings and noises but I have now been informed that the new insulation was sprayed atop of old /dirty insulation which also included some roofing material from replacement of the roof performed in 2018. I am quite concerned that the workers felt it appropriate to spray on top of existing material, debris and soiled insulation. As a result of my inability to get Attic Perfect to come back out to fully resolve my complaints/concerns, I have contracted another company to come out and reinspect the space. During their inspection we found that the newly paid for insulation from Attic Perfect was in fact sprayed over old insulation in a few areas of the attic space. The insulation is layered on top of old roofing material and soiled insulation underneath that; not to mention the rodent droppings (old and new). Buyer beware and do your homework! There are good reviews with minimal scope in work listed. If you need rodent abatement, warrantied follow up or just new insulation (but can not easily verify completed work yourself ) then I caution you to ask questions and get the details in full before paying your hard earned money.

Hugely disappointed with the service quality and responsiveness of this business. I was sold an attic cleanup and installation of insulation by Jacob. It all seemed good at the estimate phase (lots of promises plus photos that seemed like quality work plus assurances of cleanup/protection of my house from the debris/dust). On the day of the clean up/installation, I reiterated the contract terms: remove all debris, seal all holes, put 10" of insulation everywhere. The 2 workers did work VERY hard. But there were a lot of problems. The first was that the workers were tossing the bags of old insulation/debris down the ladder from the attic entrance. The bags ripped and old fiberglass particles and dust were spewing everywhere. I put a stop to them throwing the bags and made them carry them more carefully, but the bags were poor quality and still ripped/spilled throughout the day. The barriers put up by the workers were inadequate (just a single strip of plastic on the floor), so I ended up with debris everywhere. The second problem came at the end when I examined the final installation. There were many areas not covered by the "minimum 10 inches". Unfortunately, the workers did not speak much English so they could not understand the problem I was pointing out. I spoke with Sandra at the office; she was very polite and professional. But the bottom line was that Jacob had to call me. He said he had told the workers to leave open spaces for me to use for storage. I said that would not work, he needed to have the workers fill in the holes. He got angry and was rude. He said they could either move the existing insulation now or come back and charge me for more insulation. I chose the first option. But nothing happened. The end result is huge gaps of open attic floor. I called the office twice over the next two days to talk with the manager about options to fix the problem, but I still have not received a return call.

Thank you so much for the great work! My sister and I totally can feel the difference in how the house stays nice and wam compared to what it has in the past. We also had Rodent Proofing and I feel so much better now know those pests can’t get in! I liked the fact that there is a five year warranty on the rodent proofing. This was a big plus for me... Taylor was who came out for our quote and was very easy and pleasant to deal with. Great personality! He answered all of our questions and always returned our calls with any questions we had for him. The day of the rodent proofing and insulation Oscar and his two guys were ready to work... I think they guys worked over 10 hours that day. They were very good on showing us pictures as they progressed on the job throughout the day. All in all our experience with Attic Perfect was excellent and I would definitely recommend using them to any on my family, friends and co-workers. Thanks again Taylor, Oscar and crew for your hard work! Debbie and Marlene