Terminix

I rated Terminix a 10 because of the excellent service I received from start to finish by John the manager and John the technician. The technician was professional, knowledgeable, and took the time to explain the treatment process and answer all of my questions. He arrived on time, was courteous, and treated my home with care. What impressed me most was his commitment to customer service and making sure my concerns were addressed. The entire experience was smooth, and I felt confident that the pest issues were being handled properly.at my new home. Based on the quality of service, professionalism, and overall experience, I would absolutely recommend Terminix to friends, family, and neighbors looking for reliable pest control services.

Terminix is a great service! What made their service stand out to my family is that the staff are friendly, they provide a prompt response, they are very respectful in their interactions and they are incredibly helpful providing detailed information to address questions and concerns we had throughout the process. Specifically, my family worked with Breyen for our services and he was spectacular! He was very thorough while inspecting the home. After his inspection, he was very comprehensive in explaining areas of concerns. He offered solutions to address the concerns, he provided three recommendations and did not pressure my family or I to purchase one specific service. He provided detailed explanations and was also very patient while I helped translate the information to my family. After selecting our desired services, Breyen took extra time to ensure my mother had all her questions and concerns answered. He also went the extra mile, and came back to the home to drop off a hard paper copy of the invoice that my family requested (in addition to a digital copy of the invoice). My mother never leaves reviews but wanted to add that she had such a positive experience working with Breyen that she felt cared for with our home needs. She had the following to add: "[Bryen] is a hard worker, he does a wonderful job and is very kind". Based on my experience and my family's experience working with Breyen, I would recommend Terminix to others.

Brad was amazing! He fixed everything the first technician screwed up, he was very pleasant and eager to help. The terminix response to our complaint was very fast, the supervisor reached out within a couple of hours although the customer service told us it might take 24 to 48 hours. Brad was there the same day he assessed the situation and came next day ready to fix everything and he did an amazing job. Thank you Brad and Terminix for taking charge and resolving the issue fast and efficiently!