Fast Action Pest Control

Oh. My. Gaaaaaawd. I used Fast Action Pest Control five days ago to spray the outside of my house. When I called to schedule, I asked them not to spray inside because I have a kitten and two small dogs. The technician was really nice and polite, so no complaints there. But the day after the treatement I started having ants in my master bathroom and figured it was just the last of the colony desperately looking for an escape from outside because there were what could have been two queens mixed in with the hundreds of little ants since they were so much bigger than the rest. I sprayed them all and it stopped. However, this morning, all ant Hell broke lose and I have thick black lines all over my kitchen, entrance and hall closet! And the floor perimeter has trails. 😳 I sprayed with my own spray to kill them and try and stop it asap, then called Fast Action. But get this. They said because I opted out of having the inside sprayed that I would have to pay for an entire new service! They also said they don't have a 30-day guarantee for any of their work unless I signed up for their treatment plan. I laid into them (politely) because they didn't even give me a discount or refund for not spraying the inside and told them that even Terminx has a 30-day guarantee with a one time treatment service! Then, she said the inside is only done upon request and that since I used my own product today, they can't even come back for ten days anyway because it could potentially "deactivate their product," which sounds like a load of bull, and they would still have to charge me the fee again ($265). NOT CHEAP. And this was after she put me on hold to talk to her supervisor. I asked why I was never told not to use my own products after their treatment. She says she doesn't know cause she wasn't the one who scheduled it with me to begin with. This was my first experience using Fast Action and it will be my last. I feel robbed. What a load of bull. Talk about bad customer experience.

Sean T. from Fast Action did an outstanding job. He was professional, courteous, and took the time to carefully avoid all of our plants while completing the service. It’s clear he pays attention to the details and respects his customers’ property. I really appreciate the care he took and would be happy to have him back for future service. Highly recommend!

Our first service with Fast Action Pest Control today! Our service tech was Brandon and he provided excellent communication and service! He was very respectful, nice and very attentive to our needs! Brandon took the time to explain what he’ll be doing and answered all my questions before and after the service. He even took down our wasps nests without hesitation and sprayed the perimeters around our house! New bait boxes were placed around our house to help with our pest situation. I feel confident and hopeful that the pests and bugs will be controlled. So far so good! Thank You Brandon! Looking forward to future services with Fast Action!