Wright Brothers

We had a new furnace and ac system installed to fix a bad original setup in our home. The team showed up on time and fit us into the schedule quickly, which really helped when the heating system needed attention. They answered every question in a clear way, stayed very professional, and handled the furnace installation and hvac work with real care. We got regular updates on the job progress and a simple explanation of what to expect from start to finish. They also offered a free ac check and charge later so they could confirm the system readings under better conditions after the install. That extra follow-up gave us more confidence that everything was running the right way. jorge was helpful, darius explained the process well, i felt informed the whole time, and the final system performance has been great. The furnace heats the house evenly, runs efficiently, and the overall workmanship was high quality. we are very happy with the service and would recommend them to anyone needing furnace repair, installation, or hvac service.

the staff i worked with were courteous and professional, and they handled the hvac issue quickly and efficiently. they were able to schedule us fast, which really helped because my tenant was dealing with a very hot house during a heat wave. the technician, isaiah, explained the air conditioning service clearly, completed the repair in one visit, and made sure the system was cooling properly before leaving. i also appreciated how respectful and organized the team was throughout the appointment. while the service pricing and diagnostic charge were higher than i expected compared with some past heating and cooling service experiences, the overall visit was smooth, the communication was helpful, and the ac repair was completed professionally. my main concern was understanding the service fee structure, but i had no problems with the staff themselves and was pleased with the quality of the hvac work.

The team came out to give me a proposal for a new heater and HVAC system. Patrick took time to explain the plan clearly, stayed professional, and pointed out important details that other installers had missed. I was very impressed with the estimate and the overall approach. After speaking with several installers and comparing multiple proposals, this one stood out as the best. I had such a good first experience that I even recommended them to a couple of neighbors. The heat pump and heater installation went smoothly overall. There were a few challenges during the job, but Sebastian and Jorge stayed on top of everything. They worked through tight spaces, solved problems quickly, and went above and beyond to make sure we had heat restored as soon as possible. Since we were going to be without heat for a short time during the installation, they also provided space heaters to help keep the house comfortable. One area that was frustrating at first was the after-hours support when I noticed the thermostats had no power late at night, which meant the heater was not running. I reached out for emergency service and was worried when I did not get an immediate response. Thankfully, they later explained that the on-call technician was unexpectedly unavailable, and they followed up by sending a team out to make sure the system was working properly. I really appreciated that they took the situation seriously and made things right. They also helped correct a thermostat placement issue after we realized moving the Wi-Fi thermostats to the hallways was not a good choice for comfort or performance. They moved them back at no charge, which showed great customer care. In the end, I am very happy with the heater installation, the heat pump setup, and the service recovery. The crew was knowledgeable, responsive, and committed to making sure everything was running smoothly.