BELLE AIR SYSTEMS

Recently had pre-summer struggling of a 20 year old Lennox and decided to switch to a heat pump on the recommendation of trusted friends. Between my partner and I, we interviewed 6 HVAC contractors either recommended by friends or highly reviewed. To be perfectly honest even with the creation of an excel spreadsheet, comparison was difficult as the contractors offered different manufacturers, different models, different add ons (e.g. maintenance contracts, labor warranty etc). We chose Erik and Belle Air Systems because of a very old fashion quality—Erik’s word is his bond! He didn’t upsell; he didn’t over promise, i.e., no surprise costs as the project got underway. He communicated clearly every step of the way from setting up an expedited evaluation (which he arranged to do the next day himself as we had an uncomfortable tenant and her dog on our hands!) to installing the unit by the end of the week. In fact, he was delayed by less than half an hour for our initial appointment but rather than leaving me waiting, called to update me. He fielded countless questions in separate communications via phone, text and email, wanting us to feel confident before moving forward. His contract was straightforward—he arranged all required testing and submissions promptly and we received our SMUD rebate check within 2 weeks just as he said we would. No one wants to race to replace a conked out air conditioning under the pressure of an encroaching heat wave arriving before summer officially started but working with Erik relieved the pressure. He really is a gem—a genuine pleasure to work with. Highly recommended!

Just wanted to thank and commend Josh Moore for the outstanding work he performed to get my hvac up and running again! Referred by our realtor, Josh was personable and easy going while also being professional in scheduling my appointment. He Maintained communication with me and was very punctual for the appointment. It didn't take long for him to diagnose the problem, and the next day he was ready to install the needed parts for our hvac. Such a great family guy, he even educated me on some of the processes of maintainance for the system. We haven't had any problems since due to his expertise in his career field! Would recommend! Thanks again!

I took three bids to have a split mini installed in my master bedroom from companies in the Lincoln/Roseville area and these guys were by far the most reasonable and professional. They came highly recommended from two other friends that had comple HVAC systems installed in their homes. They are honest, and professional and I would highly recommend them in an instant!