Sunflower Cleaning LLC

I would give zero stars if I could - including 1 star in order to leave a review. I usually don't leave reviews, but felt obligated to save others from the experience we had. We trusted them with our home and deeply regret it. At the end of December of 2025, we hired Sunflower Cleaning for a move-out clean of our home before renting it out. We usually do our own cleaning, but due to unforeseen issues, were unable to finish. While the company was initially responsive, the experience quickly turned into a nightmare. A little over an hour after they got to our house (around 9am), they sent us an invoice for the full cleaning service. No photos of the completed job were provided, which was the first red flag. We then asked for photos as proof the job was completed. We didn't hear anything until later that evening when we received a handful of photos. From what we could see from the few photos, the house appeared clean, including the floor still being wet. However, from the photos, it was clearly dark outside. Not sure why an invoice was sent in the morning when the photos with cleaning still in process were sent later in the evening. Not sure what would have happened if we had simply paid the invoice upon receipt earlier in the day without asking for proof. Regardless, after sending the few photos they took, they then asked us to pay immediately. While we were hoping to have someone go out to the home the following day to take a look before paying, our household had a miscommunication and the invoice was paid before we could verify the job had been adequately done. The next day, a friend stopped by to check out the house since we were no longer in the area and that is when we discovered the cleaning was subpar, incomplete, and (most significantly) that our stainless steel stove had been badly scratched (see attached). When we confronted the company about the stove damage, they claimed it was already scratched—even though we had before photos showing otherwise (see attached). The individual we spoke to was immediately very defensive. They also claimed they had their own photos as proof but failed to provide them when asked. Further, clearly unaware we had already paid, they then demanded we pay them immediately and threatened to sue us and place a lien on our home due to services being rendered and us refusing to pay. While this is actually not an accurate recitation of the law (there is an exception to paying for services when services weren't fully performed and/or property was damaged), the fact that they threatened to file a lawsuit against us and place a lien on our home—despite having damaged our property—was completely inappropriate and a clear intimidation to force us into paying. Also, a professional cleaning company should know what cleaners to use on stainless steel. I have owned stainless steel appliances my entire life and know what cleaners to use. So, while future potential customers can take what they want from this review, I have never had an issue with cleaning any of our appliances and have special cleaning products to avoid damaging them. I also feel the attached photos clearly show the scratches are very recent. We shouldn't have paid them before verifying, but we did and when we attempted to stop payment less than 24 hours after making the payment, we discovered the third-party vendor they required us to use made it impossible to stop or dispute the payment through our bank. This is another serious warning for future customers. BofA could do nothing to help us even though the 3rd party vendor was through BofA. Another red flag to allow them to avoid accountability. We ultimately had to spend an additional two hours cleaning ourselves just to make the home rental-ready and were left with over $300 in damages to our new stove. We chose not to pursue small claims only because we were no longer local. In sum, this company demonstrated poor workmanship, zero accountability, intimidation over payment, and questionable billing practices. Would absolutely not recommend. Please take your business elsewhere.

I highly recommend Sunflower Cleaning. They did such a great job, I was left speechless. I wasn't even expecting the results that I got because I was thinking I'll probably have to go back in myself considering the condition of certain things or how other cleaners have worked out for me in the past, but I was so wrong. I'm glad they could prove me wrong. Paulina is very professional and kind, she is also responsive and punctual. I really appreciated Tracy's work as well. She was very friendly and did an excellent job alongside Paulina. They are wonderful and make a great team. I would definitely use their services in the future. I wish I had taken before and after pics to show how amazing their work is and why others should hire them as well. Their work is worth it and offered me such a relief during a hectic time.

I could not be more impressed with Sunflower Cleaning company. I have been in the vacation rental management company for 15 years and Cleaners have always been the biggest challenge. My son was getting married at my in-laws large Estate in the Turlock area, so I chose this cleaning service because of their high ratings. They did not disappoint! I have never had such positive, detailed, thorough, Flexible cleaners to work with! The only downside is they don’t live in my area So I can’t use Their services more often! Thank you for taking on this project and making my load lighter! You are awesome!