Bellezas Home Services & Management

We had major construction done on our house, which left a layer of fine concrete dust on everything. Carine and her team from Bellezas Home Services assessed the damage, provided a prompt quote, and quickly scheduled our post construction cleaning. Our job consisted of cleaning two furnished floors and a concrete basement. Due to the nature of the dust, Carine provided us with assurances that proper safety measures would be taken, including using HEPA filters, facemasks, and fans. Carine and five teammates arrived early on the schedule day and worked until nearly 8:30 PM, keeping us updated throughout. When we walked into the house the next morning it felt brand new. We wished we could have hugged the whole team! Carine also kindly left behind an industrial air scrubber for us to keep running for another day to ensure a full exchange of air throughout the house, giving us even more peace of mind. This was a very large job requiring attention to detail, coordination, and much effort. Carine and her team did an amazing job, I recommend them without hesitation and with much appreciation!

My mother hired Belleza’s home services to do a deep clean of my home while my husband and our four kids were away for the Thanksgiving holiday due it it being impossible to have cleaned any other time having 4 kids and a Great Dane, either my husband or myself are always home with our children. My mother had requested the deep clean to include the refrigerator being cleaned as well as the cabinet faces to be cleaned. She had also asked them to please not clean 2 of the upstairs bedrooms that would have the doors shut as well as notes on them that said “do not clean”. When we came home after the cleaning we found that the 2 bedrooms that we asked not to have cleaned were cleaned and none of the items we asked to have cleaned were. The refrigerator was not cleaned as requested nor were the cabinet faces cleaned or even wiped down. In addition the floors looked like they were quickly gone over and still had spots on them that were completely missed that I was able to clean off with the wipe of a wet napkin. The framing around the sliding glass door was still completely dirty as well. This is not the kind of work you expect when you hire someone to do a deep clean. I have had deep cleans at other homes we have owned so I know what should have been done and this is no where near what I would consider a deep or even quality cleaning. It seemed that the cleaners spent all of the time they were here cleaning the two bedrooms we specifically told them not to clean and that had a large note stating “DO NOT CLEAN”. My mom reached out to the company after discovering the poor quality of work, we didn’t get a response for days due to the Holiday weekend and when we finally did get a response it was let me reach out to the cleaners. The next response was that they may have felt like they were afraid to take the paint off the cabinets so that’s probably why they didn’t clean them. Clearly and excuse.. First of all the house isn’t even 10 years old so no the paint wouldn’t come off, and secondly they weren’t even lightly wiped down. They didn’t offer any kind of a refund even though the work we requested to have done and paid to have done wasn’t done. Their resolution was to offer to come back and try again. First of all, why would we want to have you come back to try and do it again when you couldn’t do it right the first time. Secondly, it is almost impossible for us to get all of our 4 kids (all 6 and under which means several naps throughout the day) and Great Dane out of the house for 7+ hours for them to do a sub par cleaning job. I do not recommend you waste your money on hiring this company and suggest you go somewhere more professional who cares about the quality of their work if you need a deep cleaning.

Belleza’s team did a wonderful job cleaning my property after the tenants moved out. They took extra care and attention to the areas I asked, and left everything looking move-in ready for the next tenants. All the baseboard, cabinets, vents, and appliances looked good as new. Compared to other companies, they were also very competitively priced. I also added a specialized ozone cleaner because of deep odors that lingered from the previous tenants. After the treatment, the house smelled completely fresh and brand new. I highly recommend their moving cleaning services!