Merry Maids of Concord

Emma and Natalie did an amazing job!! I had to Move my brother out of his apartment in Walnut Creek recently. He is disabled, so not able to keep up with daily cleaning. They were prompt, organized, kind and very thorough! I highly recommend Merry Maids of East Bay!

These ladies have been cleaning our home for a few months. They are not doing a complete job. Some of the rooms are not being cleaned. They’re here for about an hour and a half soap dishes in the showers are not being Cleaned. Microwave is not cleaned. This is the second time this has happened. I have a gas stove and asked the girl to clean the top grates of the Stove and she told me that they only do that when it is a deep cleaning. Went outside this morning and found that they threw the trash in a bag over our front fence. They made one bed and the bedspread is on upside down. They act like they don’t want to be here.

The staff has been prompt, responsive and wonderful- all the way fromJena who scheduled my service to Amber and Amira who came to my house. They did a great job on the windows and bathroom, and especially the baseboards and oven/stove! On the flip side, they didn’t move all the things on counter and furniture tops to clean behind and under them, such as some knick knacks , the coffee maker, and spice bottles. Also they missed cleaning part of the granite and some of the kitchen floor under the table and chair legs. Last main thing they didn’t clean was the light fixture over the dining room table . It has glass sides and they didn’t clean at all. For the price I paid I really feel those things should have been cleaned.